/2024

What Actually Makes a Community Worth Staying In?

Podcast Information

Dug Stevenson

Dug Stevenson

Dug Stevenson

Episode:

ROMAN VEYRA

THE VOYAGER TOTE

10

10

10

Publish Date:

ROMAN VEYRA

THE VOYAGER TOTE

09/14/2025

09/14/2025

09/14/2025

This conversation explores the intersection of small business marketing, regional economic development, and creative industry growth in Belleville, Ontario. Doug, Executive Director of the Bay of Quinte Regional Marketing Board with 11 years of experience, discusses his transition from television and health sectors into regional marketing. The discussion covers practical marketing strategies for resource-constrained small businesses, the challenges of content creation, and initiatives to build a thriving creative ecosystem in a mid-sized community. Key topics include infrastructure development, the emerging Bay of Quinte film office, affordable housing challenges, and strategies for competing with larger markets despite limited budgets.

Key Insights

Small businesses often fail at marketing not due to lack of skill, but because they have no time to execute. The primary barrier is operational demands consuming all available hours, leaving marketing as a perpetually delayed priority. Most small business owners work six to seven days weekly and often employ family members just to maintain operations.

Consistency matters exponentially more than volume in content marketing. One weekly post maintained over months outperforms sporadic bursts of daily content. The psychological pressure to post daily creates paralysis, causing businesses to abandon marketing entirely rather than establishing sustainable rhythms.

Platform proliferation creates decision paralysis. Rather than attempting presence everywhere, businesses should select one platform aligned with their audience demographics and master it completely. Different platforms serve different purposes: Instagram and LinkedIn for B2B services, Facebook for local community engagement, TikTok for younger demographics.

Video content requires approximately four times the effort of photography. Beyond shooting, video demands audio management, scripting, and extensive editing. A one-minute video can consume four to six hours of production time, even when shot on smartphones. This time investment surprises most small business owners who underestimate post-production demands.

Editorial calendars eliminate the "what should I post" paralysis. Pre-planning content two to three months in advance transforms marketing from reactive scrambling into proactive communication. Businesses that implement content calendars report significantly higher posting consistency.

Minimal messaging creates maximum impact. Small businesses attempting to communicate everything they offer dilute all messages simultaneously. Selecting one core message and reinforcing it repeatedly yields better audience retention than comprehensive feature lists.

Budget allocation determines growth trajectory, not just marketing presence. Successful businesses typically invest approximately 10% of revenue into marketing. Lower investment provides social proof but rarely moves growth needles. Understanding that spending correlates directly with movement prevents disappointment from underfunded initiatives.

Regional marketing boards with million-dollar budgets compete against organizations with 5-38 times larger resources. Kingston operates on $5 million annually, Toronto's hotel tax alone generates $38 million for tourism marketing. Smaller regions cannot compete on budget, requiring collaboration and strategic differentiation.

Infrastructure investment precedes creative industry growth. Downtown revitalization with 50+ new residential and accommodation units creates foundation for sustained creative business viability. Living quarters in downtown cores attract professionals who previously would relocate to larger cities.

Film industry infrastructure requires coordinated policy development across municipalities. Location databases, professional registries, streamlined permitting processes, and equipment rental networks collectively create film-ready communities. Individual components provide minimal value; the complete system enables competitive positioning.

Creative professionals increasingly choose mid-sized communities when viable business infrastructure exists. The historical assumption that creative careers require Toronto or major city relocation diminishes when local opportunities and professional networks develop. Loyalist College creating talent pipelines that stay local rather than feeding urban centers signals fundamental shifts.

Demographic targeting reveals counterintuitive content performance. Hockey content underperforms in a hockey community because the digital audience skews 60% female over 40, a demographic stereotypically less interested in hockey. Understanding audience composition trumps assumptions about community identity.

Structural Patterns

The conversation employs experiential storytelling to validate strategic recommendations. Rather than presenting marketing advice abstractly, Doug grounds each principle in specific business interactions and observed outcomes. This approach builds credibility through pattern recognition across multiple client experiences.

Problem-solution frameworks structure the marketing advice segments. Each challenge (time constraints, platform selection, content consistency) receives immediate, actionable solutions rather than theoretical discussions. This practical orientation makes insights immediately implementable.

Personal narrative bridges entertainment and education. Discussions about parenting, moving to Belleville, and career transitions create relatable context before introducing business concepts. This conversational structure maintains engagement while delivering substantive professional insights.

Comparative analysis establishes realistic expectations. Repeatedly contrasting Belleville's resources with Kingston and Toronto's budgets prevents unrealistic goal-setting while inspiring creative problem-solving. This framing acknowledges constraints while emphasizing strategic opportunity.

The dialogue uses specific examples to illustrate abstract concepts. Rather than discussing "infrastructure development," the conversation references "50+ units being redeveloped downtown" and "$2 million city investment in mixed-use facilities." Concrete details make trends tangible and memorable.

Hidden Implications

The shift from centralized to distributed creative economies represents fundamental restructuring beyond individual career choices. When Loyalist College graduates choosing to stay local becomes viable rather than exceptional, it signals that digital tools have genuinely decentralized opportunity previously monopolized by urban centers. This trend will accelerate as remote collaboration tools mature and quality-of-life considerations increasingly outweigh proximity to traditional industry hubs.

Content creation has evolved from marketing activity to core business function. The statement "everyone is a content creation company now" reflects that customer acquisition and retention increasingly depend on continuous communication rather than periodic advertising. This transformation disadvantages businesses built around operational excellence alone while rewarding those integrating storytelling into their business models.

Housing affordability directly determines creative ecosystem viability. At $650,000 average home prices and mid-$20s hourly wages, sustainable creative careers require either dual incomes or inherited wealth. This economic squeeze either forces talent migration or necessitates dramatic housing policy intervention. Communities serious about creative industry development must address housing as infrastructure, not merely social policy.

The film office initiative represents strategic positioning for remote production decentralization. As production costs and urban congestion increase, location scouts increasingly consider secondary markets with developed infrastructure. Communities building comprehensive support systems now capture opportunities unavailable to those waiting for organic development.

Collaborative rather than competitive frameworks will determine regional economic success. Doug's emphasis on working with Kingston and Toronto rather than against them acknowledges that mid-sized communities cannot compete on budget but can differentiate on flexibility, cost-effectiveness, and partnership orientation. This cooperative model contrasts with traditional economic development's zero-sum competition mentality.

The transition from gatekept to open creative communities accelerates knowledge democratization. The shift from photographers protecting pricing information to openly sharing rates reflects broader industry maturation. As information asymmetry decreases, competitive advantage moves from proprietary knowledge to execution quality and relationship building.

Social infrastructure challenges (homelessness, addiction services) directly impact economic development capacity. The $2 million investment in mixed-use facilities addressing unhoused populations isn't merely social policy but economic development infrastructure. Downtown revitalization cannot succeed alongside visible social crises, requiring integrated rather than siloed solutions.